Privacy Policy

1. Introduction

Classic Home Electric ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or communicate with us via SMS.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and other information when you:

• Submit a contact form
• Request an estimate
• Communicate with us directly

Communications Data

If you opt in to receive SMS messages, we collect:

• Your messaging preferences
• Records of consent
• Opt-out activity
• Communication history

Usage and Device Information

We may use cookies, analytics tools, and similar technologies to collect:

• IP address
• Browser type
• Pages visited
• Website interaction data

This helps us improve our website and services.

Service Request Data

If you request services, we may collect details related to your project to provide accurate estimates and support.

3. How We Use Your Information

We use your information to:

• Provide requested services and customer support
• Respond to inquiries
• Send SMS communications you have consented to receive
• Maintain compliance records for SMS consent and opt-outs
• Improve website performance
• Protect against fraud or misuse

4. SMS Communications

If you provide your phone number and opt in, you may receive SMS messages from Classic Home Electric related to:

• Service inquiries
• Appointment scheduling
• Service updates
• Customer support

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

You may reply:

HELP

for assistance or contact us directly at:

• Phone: 425-478-8459
• Email: info@classichomeelectric.com

We do not sell or share mobile phone numbers, SMS opt-in data, or consent records with third parties for marketing or promotional purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website usage. You may control cookies through your browser settings.

6. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing purposes.

We may share information only in the following limited situations:

Service Providers

We may share information with trusted vendors that assist in operating our website, communication systems, and analytics tools. These providers may only use information to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or to protect the rights, safety, and security of Classic Home Electric or others.

Business Transfers

If Classic Home Electric is involved in a business transaction, your information may be transferred as part of that process.

7. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP.

Access and Correction

You may contact us to request access to or correction of your personal information.

8. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

9. Children's Privacy

Our services are not intended for individuals under the age of 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact: